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In case of online subscriptions, the keys are activated within 24 hours of the receipt of payment. And in case of purchase of a physical product, it is dispatched within 3 working days through courier.
You can cancel a purchase and ask for a refund, if the request is made within 24 hours of placing the order. The request has to be made at email@example.com with your email ID and Phone number used during registration or by calling us on +91-9506221793
All school learning products come with a trial period of 7 days. Within the 7 days of delivery, you can refund the product in case you do not like it.
A Refund Request will be deemed valid only if it is made through an email to firstname.lastname@example.org or by calling us on +91-9506221793 within 7 days from delivery.
For the return of product(s) damaged at the time of delivery, the shipping charges shall be borne by the Company. However, for return any of the product(s) for any other reasons, it shall be the responsibility of the User to arrange for the return of such cancelled product(s) and the shipping charges shall be borne by such User.
We request you not to accept any product package that seems to be tampered with, opened or damaged at the time of delivery. The products must be returned in the same condition as delivered by the Company. Any products returned showing signs of any use or damage in any manner shall not be accepted for return.
No Refund will be provided after 7 days from delivery.
The product should be returned along with the original invoices.
Refunds shall be made to bank account within 10 working days of receipt of products.
For any other requirement, a user can contact:
Crescent Gurukul Limited,
3rd Floor, Shaligram Bhawan, Shahi Market, Cinema Road, Gorakhpur, UP 273001
Mobile/ WhatsApp: 9889725336